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For cafés & coffee shops

You see a hundred faces a day — and keep none of the names.

A café lives on walk-ins, not a booking diary. Every flat white is someone you might never see again — no name, no way to say “come back Tuesday.” GotRegulars turns the order into a guest you can bring back, with no app for them and no clipboard for you.

The venue shown — “The Local Kitchen” — is a demonstration build. The QR flow, the Wallet card and the guest list are the real product; the guest and the order are illustrative.

9:41●●●  5G  ▮
The Local Kitchen
Counter · scanned
Flat white · oat
Ordered at the counter
£3.20
New regular saved
Sam M. Joined from the QR · no app
Their usual is now on file: flat white, oat. Next time, you already know them.
In your guest list & Apple Wallet
The walk-in problem

A till knows the coffee sold. It never knows who bought it.

A restaurant can email the diary. A café can’t — there’s no booking, no name, no number. Your best morning regular is a stranger to your systems, and a slow Tuesday has no one to call. The coffee was lovely; the relationship never started.

No booking means no record. The card machine takes the money and forgets the person — you can’t tell a first visit from a fiftieth.

Stamp cards get lost. The loyalty scheme lives in a drawer or the bottom of a bag, and half the stamps never come back.

Social is rented, not owned. You post, the feed decides who sees it, and the people who already love you might never get the message.

Today · counterDemo till
09:12Flat whiteGuest
09:15Latte · pastryGuest
09:20AmericanoGuest
0 names saved · 0 ways to bring them back tomorrow.
1 QR
On the table and the counter — the only thing a guest has to notice.
No app
It opens in the browser they already have. Nothing to download, no account to make.
5 days
From agreement to live, built from your web address — or the first month is free.
One scan, and the stranger has a name

The QR on the table turns a coffee into a guest record

Watch it the way a guest lives it — they scan the code by the till, the menu opens in their browser, their loyalty card lands in Apple Wallet with one tap, and a quiet morning becomes a message that reaches them where they already look. No app, no sign-up, no friction at the counter.

An animated illustration of the real flow, shown on the demonstration venue “The Local Kitchen.”

Demo pass A phone showing the Add to Apple Wallet button above a loyalty pass for the demonstration venue The Local Kitchen
Loyalty with no app to download

Their loyalty card lives in Apple & Google Wallet — not an app

The same QR that shows the menu saves their card to Apple Wallet, or Google Wallet on Android, in one tap. No app store, no plastic stamp card to lose. The pass updates itself as they earn — and it’s a way to reach your regulars with no feed or algorithm in between.

One tap, no download. A café runs on speed at the counter — this adds a card, not a queue.

The pass reminds them for you. When they’re close to a free coffee, the card shows it — the nudge a good scheme lives on.

A quiet morning, one message. Push a message straight to their Wallet — no ad spend, no middleman.

Found for “coffee near me”

Win the search that fills a café: “coffee near me”

Most café discovery is someone standing on the pavement with a phone. What decides who they walk into is the little map of three places — and that’s won with a sharp Google Business Profile and a steady stream of fresh reviews. GotRegulars keeps the profile complete and turns your happiest regulars into public reviews.

Your profile, kept sharp. Hours, photos, menu and the details Google rewards — complete and current, not half-filled.
Reviews from real regulars. A gentle ask at the right moment turns a happy visit into a review that pulls in the next one.
Every review answered. The good ones thanked, the rare bad one handled calmly — the reply a passer-by reads before deciding.
coffee near me Demo
The Local Kitchen
Coffee shop · Open now · 0.2 mi
4.8Sample
MenuDirections
Coffee shop
0.4 mi · closes 5pm
Café
0.6 mi · £·£
The map pack · illustrative

An illustration of the local map result. The rating and reviews shown are a demonstration, not real figures.

An honest word on fit

What lights up first for a walk-in café

GotRegulars is one system for both booked restaurants and walk-in cafés — you get all of it either way. But the parts that earn their keep on day one are different for a café, and it’s only fair to say which.

Lights up first

The walk-in engine

The QR menu & order. The single thing a guest scans — and where the record starts.
Loyalty in Apple & Google Wallet. One tap, no app — the regular scheme a café actually needs.
Google Business & reviews. The map result and the reviews that win “coffee near me.”
The guest list you own. Every scan becomes a name — and a CSV you can take with you.
Sits quietly until you want it

The booked-venue parts

The AI phone receptionist. Most cafés take few booking calls, so it waits in the wings — ready if you add table service or events.
The table-booking diary. There when brunch bookings or a private hire matter — dormant until then, and nothing extra to pay.

Same price, same system — a café simply switches on the walk-in half first. Nothing here is an add-on cost.

Questions café owners ask

For cafés, answered

Does this work for a café with no bookings?
Yes — it is built for it. A café lives on walk-ins, not a booking diary, so the parts that light up first are the QR menu, loyalty in Apple and Google Wallet, and a stronger Google Business Profile. The table-booking and phone-receptionist parts simply sit quietly until you want them.
Do my customers need to download an app?
No. The menu opens in their phone's browser from a QR code on the table or counter, and their loyalty card saves to Apple Wallet — or Google Wallet on Android — in one tap. There is no app to download and no account to create.
How does a walk-in become a regular I can bring back?
When a guest scans the QR to see the menu or save their loyalty card, they become a name in a guest list you own — not an anonymous coffee on the till. From there, one message from their Wallet pass can bring them back on a quiet morning.
See it on your own café

We’ll set up your QR, card and profile — free to look at.

Send us your web address and we’ll build your QR menu, your Wallet loyalty card and your guest list — alongside a free look at how you show up for “coffee near me.” Fifteen minutes, no obligation.

Get my free audit →